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Annex A - Troubleshooting

SAGEM F@st™ 2604/2644 Reference Manual - 253080888-A

Page A-8 Sagem Communications document. Reproduction and disclosure prohibited

A.6 Restarting your router

When your router does not operate properly, we advise you to restart it:

• switch off the

button located on the rear panel of your router then switch it on again.

• click on the "Reboot" button located in the top right of the welcome page of your HTTP

configurator.

During restarting, the status of the LEDs is the following:

The

LED lights in first followed-up by the four Ethernet LEDs (1 to 4), then these last light

out. The

and Ethernet (that which corresponds to the connected interface) LEDs light on

steady and the

LED blinks during the time of the establishment of the ADSL link then lights

on steady like the

LED. The LED lights "Red" on steady then lights "Green" on steady

when a PPP session has been created.

Note: It lasts around one minute.

A.7 Returning to the factory configuration

If you loose your password or if, after having entered new parameters in your router, you cannot

access the Internet nor the HTTP configurator, you can restore the normal operation with the

“factory” parameters via the “Restore Default” procedure.

When the procedure is finished you will have to enter again your connection ID and connection

password delivered by your ISP (Internet Service Provider) (see Internet Connection -

subsection 5.6)

To return to the factory configuration:

• In the top left of your configuration tool's welcome page, select the Management heading

then the Restore default sub-menu in the Setting menu.

• or press and hold for about 10 seconds on the button marked "REG" on the back of your

router.

This operation deletes the entire personalised configuration of your

router: Password, Configuration, etc.

After a return to factory configuration, it is necessary to install your router again

using the installation CD-ROM, or to enter again the ADSL connection data supplied

by your Internet Service Provider (ISP) (see Internet Connection section - § 5.6).

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Sagem 2604 Guía de instalación Pagina 204